One Number, One Cameroon: Mobile Number porting Becomes a Reality in Cameroon

What is mobile number portability (MNP)?

Mobile number portability is a telecommunications service that enables you to retain you telephone number (s) when you change mobile network. This means that you can move from one mobile operator network to another without losing your number, which is commonly referred to as ‘porting’.

What are the benefits from MNP?
You will maintain your number when moving from one operator to the other and thus enjoy freedom and convenience. You will receive all your calls and messages regardless of which mobile network you may have ported your number to, without having to inform your friends, relatives, colleagues or clients about your change of mobile operator. You will save money as you do not have to purchase sim cards for each mobile operator or maintain more than one mobile handset. You can choose the mobile operator who you feel offers better quality of service and customer experience.

What is required to port my number?
Visit the retail shop of the mobile operator you intend to switch to with your original identification documents (e.g. I.d. card, passport, birth certificate or resident permit). Fill in the number portability request form and present your documents for verification. Fees shall be applicable or not for successful port request.

What you need to consider before making a port request?
Your number with your current mobile operator should be active You will lose your credit balance in the porting process You need to back-up all contacts saved on your current mobile operator sim card You will lose all services from your current operator including any incoming smss or mmss that have not been retrieved or delivered Your porting request shall be declined if you have any outstanding bills or have not paid any credit advances (for example mtn prolongation) You should use up or retrieve any money your money transfer account (for example mobile money- orange money) … You should carefully read and understand the terms and conditions of all services provided by your current mobile operator.

Do i lose access to services (voice, SMS, data, etc) during the porting process
No. You will continue to enjoy the services of your current operator until the porting request is complete.

What are you waiting for. why not go port your Number today?????